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Ethical Trading Policy

At Randall’s Candles Ltd we are committed to conducting our business operations in an ethical, responsible, and sustainable manner. As a small business, we recognise the importance of promoting fair and ethical practices throughout our supply chain and business operations. This Ethical Trading Policy outlines our commitment to ensuring that our products and services are sourced and produced with integrity, respect for human rights, and protection of the environment.

Policy Statement: 

Respect for Human Rights: We uphold and promote the principles of human rights as set out in the United Nations Universal Declaration of Human Rights. We do not tolerate any form of forced labour, child labour, or discriminatory practices within our operations or supply chain.

Labour Standards: We comply with all applicable labour laws and regulations in the countries where we operate. We are committed to providing our employees with fair wages, safe working conditions, and reasonable working hours. Freedom of association and the right to collective bargaining are respected and encouraged.

Supply Chain Responsibility: We strive to work with suppliers and business partners who share our commitment to ethical trading practices. We conduct due diligence to assess potential risks in our supply chain and collaborate with suppliers to implement measures that promote responsible sourcing and production.

Environmental Sustainability: We are dedicated to minimising our environmental impact and promoting sustainability in our business practices. This includes reducing waste, conserving resources, and supporting eco-friendly initiatives.

Transparency and Accountability: We value transparency and are open about our ethical trading practices. We engage in open communication with our stakeholders, including customers, employees, and suppliers, to foster trust and accountability.

Continuous Improvement: We continuously review and improve our ethical trading practices to stay abreast of evolving challenges and opportunities. Feedback from stakeholders and ongoing risk assessments inform our efforts to enhance our ethical performance.

Training and Awareness: We provide training and awareness programs for our employees to educate them about ethical trading principles and best practices. Our employees are encouraged to act as responsible ambassadors for our ethical values.

Conclusion: At Randall’s Candles Ltd, ethical trading is not just a policy; it is a fundamental part of who we are as a company. We are committed to making a positive impact on society and the environment through responsible and ethical business practices. By adhering to this Ethical Trading Policy, we aim to create a sustainable and socially responsible business that makes a difference in the lives of our employees, customers, suppliers, and the communities we serve. Together, we can build a better and more equitable world for present and future generations.

 

Modern Slavery Policy

At Randall’s Candles Ltd we are committed to conducting our business in an ethical and responsible manner. As a small business, we recognise the importance of addressing modern slavery and human trafficking issues that persist in the global supply chain. This Modern Slavery Policy outlines our commitment to combatting these illegal practices, ensuring that our operations, suppliers, and business partners uphold the highest standards of human rights and labour practices.

Policy Statement:

Zero Tolerance: Randall’s Candles Ltd maintains a zero-tolerance approach to modern slavery and human trafficking. We condemn any form of forced labour, child labour, human trafficking, and exploitation within our business operations and supply chain.

Compliance with Laws: We are committed to complying with all relevant laws and regulations related to modern slavery and human trafficking in the countries where we operate. This includes, but is not limited to, the UK Modern Slavery Act 2015 and any applicable international laws.

Supplier Due Diligence: We are dedicated to working with suppliers and business partners who share our commitment to eradicating modern slavery. Before entering into any business relationships, we conduct thorough due diligence to assess potential risks within the supply chain.

Supplier Code of Conduct: We expect our suppliers and business partners to adhere to our Supplier Code of Conduct, which explicitly prohibits any form of modern slavery, child labour, or human trafficking. This code emphasises fair wages, safe working conditions, and respect for human rights.

Employee Training: We provide regular training to our employees to raise awareness of modern slavery and human trafficking issues. This training equips our team with the knowledge and tools needed to identify and address any concerns related to these illegal practices.

Reporting and Transparency: We encourage open communication and reporting of any suspected instances of modern slavery within our business or supply chain. Employees, suppliers, and other stakeholders are encouraged to report concerns confidentially through our reporting channels.

Remediation and Corrective Actions: If we identify any instances of modern slavery within our supply chain or operations, we are committed to taking swift and appropriate actions to address the issue. This may include conducting thorough investigations, severing ties with non-compliant suppliers, and implementing corrective measures.

Conclusion: At Randall’s Candles Ltd, we are dedicated to combating modern slavery and human trafficking in all its forms. We firmly believe that ethical business practices and respect for human rights are fundamental pillars of a sustainable and responsible business. By adhering to this Modern Slavery Policy, we strive to make a positive impact in our industry and contribute to the global fight against these heinous practices. Together, we can create a world where human dignity and freedom prevail, free from the shadows of modern slavery.

 

Anti-Bribery Statement

At Randall’s Candles Ltd we pride ourselves on conducting business with the highest standards of integrity, transparency, and ethical conduct. As a small business, we firmly oppose all forms of bribery and corruption. This Anti-Bribery Statement reflects our commitment to maintaining a fair and level playing field in all our business dealings and interactions.

Policy Statement:

Zero Tolerance: Randall’s Candles Ltd maintains a zero-tolerance approach towards bribery and corruption. We will not engage in, condone, or tolerate any form of bribery, whether direct or indirect, in our business operations, contracts, or relationships.

Compliance with Laws: We strictly adhere to all applicable anti-bribery laws and regulations in the countries where we operate. This includes compliance with the UK Bribery Act.

Bribery Prevention Measures: We have implemented robust internal controls and procedures to prevent bribery and corruption within our organisation. Our employees are required to follow these measures to ensure compliance with our anti-bribery policy.

Gifts, Hospitality, and Entertainment: We recognise that customary business practices may involve the exchange of gifts, hospitality, or entertainment. However, such exchanges must be reasonable, proportionate, and within the limits of the law. Any gifts, hospitality, or entertainment provided or received must not influence, or be perceived to influence, business decisions.

Due Diligence: We exercise due diligence in our relationships with suppliers, partners, and other business associates to ensure they share our commitment to ethical conduct and anti-bribery principles.

Reporting and Confidentiality: We encourage all employees to report any suspicions or concerns related to bribery or corruption. Reports can be made confidentially and without fear of retaliation. Whistle-blower protection is extended to those who report in good faith.

Training and Awareness: We provide regular training and awareness programs for our employees to educate them about the risks associated with bribery and the importance of compliance with our anti-bribery policy.

Conclusion: At Randall’s Candles Ltd we believe that conducting business with honesty and integrity is essential to building trust and credibility with our stakeholders. Our Anti-Bribery Statement reflects our unwavering commitment to upholding these principles and ensuring that our business practices are beyond reproach. By adhering to this policy, we aim to create a work environment that fosters ethical conduct, transparency, and responsible business practices. Together, we can build a stronger, more sustainable business that serves as a model for others and contributes to a fair and ethical business landscape.

 

QUALITY MANAGEMENT POLICY STATEMENT

The Directors of Randall’s Candles Ltd are conscious of the need to:

Randall’s Candles Ltd to sustain and improve upon the high quality of products and services provided:

Randall’s Candles Ltd to give a documented assurance to clients to demonstrate that the necessary quality of service has been, is being and shall continue to be, maintained at all times during any agreed provision of services. 

To meet these objectives, the Company has developed this Quality Management Policy.  

The Company is committed to providing a high quality of service and this is maintained by:

  • the use of trained, competent, and skilled employees.
  • the ongoing training of staff to provide new skills and refresh existing ones.
  • the clear specification of an agreed scope of services with Clients prior to undertaking work; and
  • the monitoring of quality on site by management of the Company.
  • Meeting the highest standard Quality, Service and Value, and to exceed the expectations of its customers.
  • Continuous development, improvement, and periodic assessment of all our systems, procedures, and resources; together with setting Team objectives and monitoring their progress on a regular basis.

All staff are required to adhere to the company’s standard working practices defined in the it’s documentation including that for health, safety and the environment.  The Directors shall ensure that this policy and the documented procedures are understood, implemented, and maintained at all levels in the organisation.

This Quality Policy Statement will be reviewed and revised on an annual basis.

 

ENVIRONMENTAL POLICY STATEMENT

 Randall’s Candles Ltd is committed to a policy of sound environmental management on its own account and in partnership with clients, designers and other contractors. Our principal goal is to prevent harm to people and damage to the environment or property.

This commitment is driven at all levels of the company, and we devote time and resources to evaluating and reducing the effects that our work may have on the local environment. 

We aim to:

  • Establish and maintain working procedures that are environmentally sound.
  • Fully integrate these procedures as essential elements of our business.
  • Assess the environmental impact of all new works before they start and during their progress.
  • Be efficient in the consumption of energy and natural resources, and where possible ensure that materials used can be reduced, recycled, reused, or disposed of safely.
  • Make our clients aware of alternative approaches to their projects or changes in materials that would be of greater environmental benefit than those specified.
  • Keep abreast of product and procedural developments so that we can continually improve our approach to environmental issues and our environmental footprint.
  • Promote the adoption of these principles by any sub-contractors working for us.
  • Have emergency procedures that take account of environmental spills and releases, which indicate those that should be reported to the authorities.
  • Educate, train and motivate our employees to conduct their activities in an environmentally responsible manner in accordance with this policy.

Emily Corbett has been appointed to take charge of environmental issues for this business. They are responsible for auditing against this policy and for its regular review.

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OUR CONTACTS:
07377 297229
Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 4:00 pm
Sun: 9:00 am - 2:00 pm
King's Lynn, PE30 4YR
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RETUN POLICY:

You can return any item purchased within 16 days of the delivery date

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