Privacy & GDPR
Information We Collect: We may collect and process various types of personal information, including but not limited to:
- Name, address, and contact details (email, phone, etc.)
- Payment and billing information
- Purchase history and preferences
- IP address, device information, and cookies data when you interact with our website
- Job application details (for prospective employees)
How We Use Your Information: We use the collected information for legitimate business purposes, including but not limited to:
- Processing orders, payments, and deliveries
- Providing customer support and responding to inquiries
- Sending transactional emails and order updates
- Improving our products and services based on customer feedback
- Sending marketing communications (only if you opt-in)
Data Sharing: We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors and delivery partners. We will never sell or lease your data to third parties for marketing purposes.
Data Retention: We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once the data is no longer needed, it will be securely deleted or anonymized.
Your Rights: You have the right to:
- Access, update, or correct your personal information
- Withdraw your consent for marketing communications
- Request the erasure of your data (subject to legal obligations)
- Object to the processing of your data in certain circumstances
- Lodge a complaint with the Information Commissioner's Office (ICO)
Data Security: We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or alteration. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.
Third-Party Links: Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their respective privacy policies.